Privacy Policy

Privacy Statement
This is the online portal of the Faraj Fund.
The Information Technology Department manages the Faraj Fund website.

Clients feedback surveys
We sometimes run clients feedback surveys online to get their feedback. No personal information is collected in these surveys. The data is used for statistical purposes and to expand our services. Participation in these surveys are entirely voluntary.

personal information
You may browse and access information contained within our Portal without providing any personal information.

External links
This Portal contains links to external websites. We are not responsible for the privacy practices of those websites or for their content, and we advise you to review the privacy policy of each website and make your own decisions regarding the accuracy, reliability and preciseness of the content.

Information Security
The Information Technology Department in Faraj Fund exercises appropriate security measures to protect information from loss, misuse or alteration. These measures cover secure technological infrastructure to monitor network traffic, allow access for registered users, and identify unauthorized attempts to download or change information or otherwise cause harm.

Data Access / Quality
The site will provide registered users with personal information collected about them upon their request. Users are advised to correct any errors in their personal information in order to maintain accurate level of interaction with the portal.

call us
If you have any inquiries about the privacy statement and the procedures of this portal, or any other inquiries, you can contact the Faraj Fund call center.

terms and conditions
Credit/Debit Card Information
If you use the payment gateway to pay online with a debit/credit card, you do so with the advice/consent of the card holder/account holder (if you are not the card holder/account holder yourself).
We care about the safety and security of your transaction. We do not store credit card details nor do we share benefactors details with any third party.
All credit card transactions are protected by high-quality encryptions and security protocols. We strive to follow good practices at all times.

Return Policy
If you've made an error while donating, you can request for a refund of your donation, and we'll be happy to do so.
Refund will be given through the same method of original payment.

Payment method / accepted card types and currency
• We accept all types of Visa, Master Card and Apple Pay.
• The currency of payment is in UAE dirhams

The prevailing laws and regulations
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.

Faraj Fund operates this portal, which is concerned with providing information and electronic services in the field of humanitarian work.
While all possible efforts are being made to complete, update and maintain the contents and services provided by this portal, Faraj Fund disclaims any express or implied guarantees regarding the accuracy, completeness or updating of the content and services provided or viewed through this portal or through any of its affiliated sites and links, as well as not being responsible for the services provided to users.
The information provided through this portal or viewed through it or through any of its websites and links is general information in nature and is not intended for any advisory purposes. This information does not apply to the circumstances of a particular person and Its advisable to get an expert's legal advice.

Copyright and Reprint
The information provided or accessed through this portal or any of its affiliated sites or links is protected by copyright unless otherwise indicated. You may download, store, display, print or reprint the material contained therein without any change in its basic form for your personal, non-commercial use. (while retaining this note or linking to their locations on the portal).

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